Cristalino Lagoon Front Hotel, Restaurant & Spa - Bacalar
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Cristalino Lagoon Front Hotel, Restaurant & Spa
Bacalar 511 Costera
No. of rooms
19
WiFi
Pool
Spa/wellness
Parking
Meals
Rooms for singles
We speak
ES
8.9/10
Children stay
is not possible
No. of rooms
19
WiFi
Pool
Spa/wellness
Parking
Meals
Rooms for singles
We speak
ES
8.9/10
is not possible
Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers a concierge service and a tour desk. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.
The hotel will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Cristalino Lagoon Front Hotel, Restaurant & Spa provides some rooms with lake views, and the rooms include a balcony.
Chetumal International Airport is 34 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If your stay is during the holidays we remind that the hotel makes an additional charge to the resort fee of $153 usd for the New Years Gala, it is paid directly to the hotel and is mandatory forguests, it only applies to the night of December 31. This fee includes access to the celebration, special dinner (food only) and special decoration related to the event
Deluxe King Room. The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed. ;
Deluxe Twin Room. The spacious twin room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds. ;
King Room with Lake View. The spacious double room features air conditioning, a private entrance, a terrace with lake views as well as a private bathroom boasting a shower. The unit has 1 bed. ;
Junior Suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
License number: 010-007-005088/2025
Staff follow all safety protocols as directed by local authorities
Screens or physical barriers placed between staff and guests in appropriate areas
Free WiFi
Ironing serviceadditional charge
WiFi available in all areas
Fax/photocopyingadditional charge
Physical distancing rules followed
Infinity pool
Breakfast takeaway containers
CCTV outside property
Non-smoking rooms
Parking
Room service
Airport shuttle
Tour desk
Outdoor pool (all year)
Restaurant
Saunaadditional charge
Luggage storage
Air conditioning
Breakfast in the room
Sun terrace
Key card access
24-hour front desk
Smoke alarms
Terrace
Guests have the option to cancel any cleaning services for their accommodation during their stay
Meeting/banquet facilitiesadditional charge
Access to health care professionals
Special diet menus (on request)
Daily housekeeping
Accessible parking
Sun umbrellas
Free parking
Heated pool
Sun loungers or beach chairs
Wine/champagneadditional charge
Parking on site
First aid kit available
Delivered food is securely covered
Outdoor furniture
Snack bar
Garden
Contactless check-in/check-out
Outdoor pool
Safety deposit box
Spa and wellness centreadditional charge
Private parking
Spa facilities
Physical distancing in dining areas
Food can be delivered to guest accommodation
Hand sanitizer in guest accommodation and key areas
Face masks for guests available
Car hire
Shuttle service (additional charge)
Massageadditional charge
CCTV in common areas
Trouser pressadditional charge
Express check-in/check-outadditional charge
Fire extinguishers
Laundryadditional charge
Airport shuttle (additional charge)
Steam room
Concierge service
Swimming pool
Shuttle service
Use of cleaning chemicals that are effective against Coronavirus
Adults only
Cashless payment available
All plates, cutlery, glasses and other tableware have been sanitized
WiFi
Guest accommodation is disinfected between stays
Non-smoking throughout
Bar
Invoice provided
24-hour security
Internet services
Linens, towels and laundry washed in accordance with local authority guidelines
Shared stationery such as printed menus, magazines, pens, and paper removed
