Moon Palace The Grand CancunInclusive - CancĂșn
Let Mexico enchant you with its breathtaking diversityâwander through ancient temples at Chichen Itza, relax on white-sand beaches in Tulum, dive into magical cenotes, and explore the colorful streets of Oaxaca and Guanajuato. From the vibrant nightlife of Cancun to the serenity of Isla Holbox, every moment is a new discovery. Whether you crave culture, nature, or luxury, Mexico has it all. Donât waitâbook your unforgettable escape to this fascinating destination today!
Moon Palace The Grand CancunInclusive
CancĂșn Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,
No. of rooms
1153
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
CM ES FR
8.3/10
No. of rooms
1153
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
CM ES FR
8.3/10
Set in CancĂșn in the Quintana Roo Region, 25 km from La Isla Shopping Mall, Moon Palace The Grand CancunInclusive boasts an outdoor pool and year-round outdoor pool. The resort has a childrens playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site.
A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating areayou can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extras include bathrobes, slippers and free toiletries.
You will find a 24-hour front desk, hairdressers, and gift shop at the property.
This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 27 km from Moon Palace Grand, while Coco Bongo is 28 km from the property. The nearest airport is CancĂșn International Airport, 14 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If a deposit cannot be charged to a guests credit card, the property will call the guest directly to confirm the credit card information.
In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in.
Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit wich can be used on Spa, Golf, Tours, Romantic Dinner, and other selected services.
Maximum Spa credit allowed to redeem $82 USD. Other terms and conditions may apply.
Please note that any other Special Requests are subject to availability and additional charges may apply.
All promotional benefits are subject to change or may be suspended at any time without prior notice.
These promotions are not transferable to guests in other rooms. Information is subject to change without previous notice. Other terms and conditions may apply.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Grand Deluxe Garden View. The hot tub is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Grand Swim Up Suite Garden View. Please note that this Suite has King bed or two double bed subject to availability. This suite has a iPod dock, hot tub and tilemarble floor. ;
Grand Family Suite Garden View. Guests will have a special experience as this family room features a hot tub. Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 3 beds. ;
Grand Presidential Suite. The hot tub is the standout feature of this suite. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The suites kitchen is available for cooking and storing food. The spacious suite provides soundproof walls, a minibar, a tea and coffee maker, executive lounge access and a flat-screen TV with streaming services. The unit offers 3 beds. ;
Grand Honeymoon Suite - King Size Bed. Guests will have a special experience as this double room features a hot tub. The spacious double room offers air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed. ;
Grand Governor Suite - King Size Bed. This suites standout feature is the hot tub. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The spacious suite offers soundproof walls, a minibar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with streaming services. The unit has 1 bed. ;
Grand Deluxe Garden View. This double rooms special feature is the hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Grand Deluxe Suite Garden View - Get 2 Free Nights at Punta Cana. This suites special feature is the hot tub. This spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. This suite features air conditioning, soundproof walls, flat-screen TV with streaming services, as well as winechampagne for guests. The unit offers 3 beds.
License number: 1230050337
Horse ridingoffsiteadditional charge
Tennis equipment
Non-smoking rooms
Pedicure
Face masks for guests available
Mobile app for room service
Lift
Currency exchange
Meeting/banquet facilitiesadditional charge
Shuttle service
Business centre
Guest accommodation sealed after cleaning
Tour desk
Designated smoking area
Free WiFi
Steam room
Hair colouring
Special diet menus (on request)
Kid-friendly buffet
Head massage
Linens, towels and laundry washed in accordance with local authority guidelines
Personal trainer
Chapel/shrine
Swimming pool toys
Outdoor pool
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand massage
Trouser pressadditional charge
Fishingoffsiteadditional charge
24-hour security
Guest accommodation is disinfected between stays
Parking on site
Daily housekeeping
Airport pick upadditional charge
Pool with view
Terrace
Hair treatments
Fax/photocopyingadditional charge
Games room
Snorkellingadditional charge
Tennis court
Body treatments
Wine/champagne
Live music/performance
Facial treatments
Screens or physical barriers placed between staff and guests in appropriate areas
Dry cleaningadditional charge
Fitness/spa locker rooms
Nightclub/DJ
Fire extinguishers
Air conditioning
Breakfast takeaway containers
Live sport events (broadcast)
Bowlingadditional charge
Table tennis
Coffee house on site
First aid kit available
Heated pool
Access to health care professionals
Ironing serviceadditional charge
Hot tub/Jacuzzi
Mini golf
Body scrub
Kid meals
Room service
Spa and wellness centreadditional charge
Billiards
Manicure
CCTV in common areas
Beauty Services
Back massage
Children's playground
Board games/puzzles
Valet parking
Pool bar
Accessible parking
Happy hour
Parking
Delivered food is securely covered
Massageadditional charge
Security alarm
Outdoor pool (all year)
Hair cut
Yoga classes
24-hour front desk
Bar
Rooftop pool
Smoke alarms
Sun terrace
Body wrap
Private check-in/check-out
Tour or class about local cultureadditional charge
Spa facilities
Bike tours
Saunaadditional charge
Fitness classes
Facilities for disabled guests
Kids' outdoor play equipment
Kids' club
Invoice provided
Private parking
Garden
WiFi available in all areas
Golf course (within 3 km)additional charge
Physical distancing rules followed
Couples massage
Entertainment staff
Staff follow all safety protocols as directed by local authorities
Process in place to check health of guests
Aerobics
Fence around pool
Internet services
Family rooms
Laundryadditional charge
Full body massage
Restaurant
Shuttle service (additional charge)
Spa/wellness packages
Indoor play area
Hand sanitizer in guest accommodation and key areas
All plates, cutlery, glasses and other tableware have been sanitized
Sun umbrellas
ATM/cash machine on site
Luggage storage
Outdoor furniture
Fitness
Hair styling
Lockers
Airport shuttle
WiFi
Food can be delivered to guest accommodation
Car hire
Free parking
Shared lounge/TV area
Use of cleaning chemicals that are effective against Coronavirus
Water park
Snack bar
Spa lounge/relaxation area
Sun loungers or beach chairs
Neck massage
Contactless check-in/check-out
Cashless payment available
Evening entertainment
Cooking classadditional charge
Safety deposit box
Cycling
Babysitting/child servicesadditional charge
Fitness centre
Fruits
Make up services
Barber/beauty shop
Key card access
Guests have the option to cancel any cleaning services for their accommodation during their stay
Massage chair
Express check-in/check-out
Foot massage
Airport shuttle (additional charge)
Physical distancing in dining areas
Private beach area
Beach
Breakfast in the room
Airport drop offadditional charge
Swimming pool
