Hotel Hacienda Real - Ciudad del Carmen
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Hotel Hacienda Real
Ciudad del Carmen Calle 31 numero 106
No. of rooms
96
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Rooms for singles
We speak
ES
8.2/10
No. of rooms
96
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Rooms for singles
We speak
ES
8.2/10
Set in Ciudad del Carmen, 3.7 km from Carmen XXI Convention Centre, Hotel Hacienda Real offers accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. Featuring a restaurant, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation features free shuttle service, room service and currency exchange for guests.
At the hotel, rooms are fitted with a desk. Every room has a safety deposit box, while certain rooms here will provide you with a balcony and others also provide guests with pool views. The units in Hotel Hacienda Real are equipped with a flat-screen TV and a hairdryer.
There is an on-site bar and guests can also make use of the business area. Languages spoken at the reception include English and Spanish.
Ciudad del Carmen International Airport is 1 km away.
The hotel day starts from hour 15:00 and ends at 23:30.
Double Room. This air-conditioned room features free Wi-Fi, cable TV and a coffee maker. It also comes with a work desk, ironing facilities and a private bathroom. Express check-out is also available. Some rooms have a private balcony. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies). ;
Presidential Suite. This spacious suite is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as garden views. The unit offers 7 beds. ;
Double Room. The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a hairdryer. This double room offers a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds. ;
Junior Suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a balcony, this suite also features executive lounge access, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
Shuttle service
Express check-in/check-out
WiFi
Packed lunches
Designated smoking area
Sun umbrellas
Delivered food is securely covered
Outdoor pool (all year)
Outdoor furniture
Restaurant
Lower bathroom sink
Guest accommodation sealed after cleaning
Cashless payment available
Bar
Fire extinguishers
Fitness
WiFi available in all areas
Kid mealsadditional charge
Guest accommodation is disinfected between stays
Physical distancing rules followed
Pets allowed
Dry cleaningadditional charge
Access to health care professionals
Room service
Currency exchange
Meeting/banquet facilitiesadditional charge
Toilet with grab rails
Lift
Screens or physical barriers placed between staff and guests in appropriate areas
Food can be delivered to guest accommodation
Process in place to check health of guests
First aid kit available
Fitness centre
Key card access
Parking
Non-smoking rooms
Trouser pressadditional charge
Family rooms
CCTV outside property
Security alarm
Ironing serviceadditional charge
Invoice provided
CCTV in common areas
Accessible parking
Use of cleaning chemicals that are effective against Coronavirus
Grocery deliveriesadditional charge
Airport shuttle (free)
Guests have the option to cancel any cleaning services for their accommodation during their stay
Special diet menus (on request)
Private parking
Smoke alarms
Laundryadditional charge
Fax/photocopying
Snack bar
Free parking
Business centre
Airport pick up
Wheelchair accessible
Contactless check-in/check-out
Free WiFi
Valet parking
Non-smoking throughout
Luggage storage
Airport drop off
Breakfast in the room
Fruitsadditional charge
Outdoor pool
Parking on site
All plates, cutlery, glasses and other tableware have been sanitized
Garden
Shuttle service (free)
24-hour front desk
Facilities for disabled guests
Face masks for guests available
Physical distancing in dining areas
Property is cleaned by professional cleaning companies
Public Bath
Breakfast takeaway containers
Internet services
Linens, towels and laundry washed in accordance with local authority guidelines
Hand sanitizer in guest accommodation and key areas
Staff follow all safety protocols as directed by local authorities
Air conditioning
Shared stationery such as printed menus, magazines, pens, and paper removed
Daily housekeeping
Airport shuttle
24-hour security
Swimming pool
