Hotel Casa Ortiz - Ciudad Valles
Let Mexico enchant you with its breathtaking diversity—wander through ancient temples at Chichen Itza, relax on white-sand beaches in Tulum, dive into magical cenotes, and explore the colorful streets of Oaxaca and Guanajuato. From the vibrant nightlife of Cancun to the serenity of Isla Holbox, every moment is a new discovery. Whether you crave culture, nature, or luxury, Mexico has it all. Don’t wait—book your unforgettable escape to this fascinating destination today!
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Hotel Casa Ortiz
Ciudad Valles Ninos Heroes 450
No. of rooms
9
WiFi
Pool
Spa/wellness
Parking
Rooms for singles
We speak
ES
9.1/10
No. of rooms
9
WiFi
Pool
Spa/wellness
Parking
Rooms for singles
We speak
ES
9.1/10
Situated in Ciudad Valles, 46 km from Tamul Waterfalls, Hotel Casa Ortiz features accommodation with a garden and free private parking. Featuring an outdoor swimming pool, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel has family rooms.
The rooms at the hotel are fitted with a seating area and a flat-screen TV with satellite channels. Certain rooms are fitted with a kitchen with a microwave. Guest rooms have a wardrobe.
Speaking English and Spanish, staff at the 24-hour front desk can help you plan your stay.
The hotel day starts from hour 15:00 and ends at 12:00.
King Room. This air-conditioned double room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed. ;
Triple Room. This air-conditioned triple room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds. ;
Quadruple Room. This air-conditioned quadruple room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds. ;
Family Room. This air-conditioned family room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 3 beds. ;
Apartment. This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The apartments kitchen, which features a microwave, is available for cooking and storing food. This apartment is air-conditioned and has a flat-screen TV with streaming services, a coffee machine, a seating area and a wardrobe. The unit has 3 beds.
Key access
Screens or physical barriers placed between staff and guests in appropriate areas
Breakfast takeaway containers
Luggage storage
Air conditioning
Hand sanitizer in guest accommodation and key areas
WiFi
Guest accommodation sealed after cleaning
Staff follow all safety protocols as directed by local authorities
Guests have the option to cancel any cleaning services for their accommodation during their stay
Public Bath
WiFi available in all areas
Smoke alarms
Family rooms
CCTV outside property
Contactless check-in/check-out
Fire extinguishers
24-hour security
All plates, cutlery, glasses and other tableware have been sanitized
Outdoor pool
Guest accommodation is disinfected between stays
Internet services
Designated smoking area
Private check-in/check-out
Swimming pool
Food can be delivered to guest accommodation
24-hour front desk
Access to health care professionals
Parking on site
Garden
Cashless payment available
Tour desk
Shared stationery such as printed menus, magazines, pens, and paper removed
Linens, towels and laundry washed in accordance with local authority guidelines
Parking
Outdoor furniture
Private parking
Safety deposit box
Property is cleaned by professional cleaning companies
Face masks for guests available
Process in place to check health of guests
Free WiFi
Free parking
Delivered food is securely covered
Outdoor pool (all year)
Use of cleaning chemicals that are effective against Coronavirus
Physical distancing rules followed
Non-smoking rooms
Trouser press
CCTV in common areas
Board games/puzzles
Non-smoking throughout
First aid kit available
Physical distancing in dining areas
Daily housekeeping
Thermometers for guests provided by property
