Na Balam Hotel - Isla Mujeres
Let Mexico enchant you with its breathtaking diversity—wander through ancient temples at Chichen Itza, relax on white-sand beaches in Tulum, dive into magical cenotes, and explore the colorful streets of Oaxaca and Guanajuato. From the vibrant nightlife of Cancun to the serenity of Isla Holbox, every moment is a new discovery. Whether you crave culture, nature, or luxury, Mexico has it all. Don’t wait—book your unforgettable escape to this fascinating destination today!
Na Balam Hotel
Isla Mujeres Calle Zazil Ha No. 118 Playa Norte
No. of rooms
16
WiFi
Pool
Parking
Meals
We speak
ES
8.2/10
No. of rooms
16
WiFi
Pool
Parking
Meals
We speak
ES
8.2/10
Surrounded by tropical gardens, on the small island of Isla Mujeres, only minutes from Cancun, this hotel is located on one of the best beaches in the Caribbean.
Na Balam, Mayan for The House of the Jaguar features an outdoor pool and shady palm trees with hammocks. Guests can attend of the hotels yoga classes, then relax with a massage.
Oceanvs Beach Club & Restaurant at Na Balam serves Mayan and vegetarian cuisine. Visitors can also enjoy a drink with a Mexican snack while watching the sunset at the beachfront Palapa Bar.
The hotel day starts from hour 15:00 and ends at 12:00.
Upon check-in photo identification and credit card are required.special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Standard Poolside with Two Double Beds. This room is furnished with 2 double beds. It has pool views and garden views. ;
Poolside Suite. Boasting 1 bedroom, this spacious suite has 1 bathroom with a walk-in shower, a seating area and terraceyou can relax. The air-conditioned suite offers a flat-screen TV with streaming services, a private entrance, a wardrobe, a safe deposit box as well as garden views. The unit offers 3 beds. ;
Two-Bedroom Suite. This spacious suite comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The suites kitchenette, which features a refrigerator and kitchenware, is available for cooking and storing food. The air-conditioned suite provides a flat-screen TV with streaming services, a private entrance, a coffee machine, a seating area as well as garden views. The unit offers 2 beds. ;
Master Suite with Pool View. Featuring a private entrance, this spacious suite also is comprised of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 2 beds.
License number: 003-007-001607/2025
Airport pick upadditional charge
Physical distancing rules followed
Fire extinguishers
Outdoor pool (all year)
Non-smoking throughout
Street parking
Tour desk
Airport drop offadditional charge
Security alarm
Outdoor furniture
Wine/champagneadditional charge
Non-smoking rooms
Outdoor pool
Hand sanitizer in guest accommodation and key areas
All plates, cutlery, glasses and other tableware have been sanitized
Guest accommodation is disinfected between stays
First aid kit available
Screens or physical barriers placed between staff and guests in appropriate areas
Process in place to check health of guests
Sun umbrellas
Shuttle service (additional charge)
Linens, towels and laundry washed in accordance with local authority guidelines
Access to health care professionals
Contactless check-in/check-out
Free parking
Use of cleaning chemicals that are effective against Coronavirus
Parking
Airport shuttle
Air conditioning
Swimming pool
Free WiFi
Accessible parking
CCTV outside property
Fruitsadditional charge
Guests have the option to cancel any cleaning services for their accommodation during their stay
Key access
Face masks for guests available
Fishingoffsite
Divingoffsiteadditional charge
Mobile app for room service
Property is cleaned by professional cleaning companies
Staff follow all safety protocols as directed by local authorities
Smoke alarms
Garden
Safety deposit box
WiFi
Family rooms
Sun loungers or beach chairs
Cashless payment available
24-hour security
Shared stationery such as printed menus, magazines, pens, and paper removed
Internet services
Physical distancing in dining areas
Shuttle service
Bar
Guest accommodation sealed after cleaning
Airport shuttle (additional charge)
Snorkellingoffsiteadditional charge
Delivered food is securely covered
Restaurant
Daily housekeeping
