Grand Velas Riviera Maya -Inclusive - Playa del Carmen
Let Mexico enchant you with its breathtaking diversity—wander through ancient temples at Chichen Itza, relax on white-sand beaches in Tulum, dive into magical cenotes, and explore the colorful streets of Oaxaca and Guanajuato. From the vibrant nightlife of Cancun to the serenity of Isla Holbox, every moment is a new discovery. Whether you crave culture, nature, or luxury, Mexico has it all. Don’t wait—book your unforgettable escape to this fascinating destination today!
Grand Velas Riviera Maya -Inclusive
Playa del Carmen Carretera Cancun Tulum Km 62
No. of rooms
544
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ES
9.1/10
No. of rooms
544
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ES
9.1/10
Amidst the tropical beauty that embraces the Riviera Maya and overlooking the Caribbean Sea, Grand Velas opens its doors to offer natural environments dedicated to pampering the senses and inviting you to reconnect with the carefree, yet sophisticated, Caribbean lifestyle.
Discover the flavors our chefsin each dish; indulge in rituals that rescue ancestral wellness techniques at SE Spa; enjoy fun family moments with our endless activities, and relish dream-like couples’ moments. Grand Velas Riviera Maya is the background and you are the author of every experience to redefine the meaning of luxury.
The hotel day starts from hour 15:00 and ends at 12:00.
Restaurants:
PIAF Frech Cuisine & COCINA DE AUTOR Creative, evolutionary cuisine for ages 12 and over in selected seatings.
BISTRO International cuisine for ages 16 and over.
Please note that reservations and dress code are required for Gourmet Restaurants: no shorts, sleeveless t-shirts, trainers or sandal.restaurants and inside bars require appropriate attire for admittance and no bare feet or wet clothing.
Please note that some rooms are located about 1 km from the beach.
There is an additional nightly charge to guarantee connecting rooms.
Payment has to be made directly at the property upon arrival.
Connecting rooms are subject to availability.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Nature View Suite Zen Experience. Set in the Zen Grand area, this luxurious suite overlooks the hotels attractive gardens. It has a terrace and either 2 queen-sized beds or a king-size bed. Please note that this room type is located 1 km from the beach. Free transportation is provided. ;
Nature View Suite with Private Pool Zen Experience. Set in the Zen Grand area, this suite features a private pool and a terrace offering garden views. It has either 2 queen-size beds or a king-size bed. Please note that this room type is located 1 km from the beach. Free transportation is provided. ;
Zen Grand Two Bedroom Family Suite Nature View. This suite features a terrace offering garden views and Baby Concierge service. The suite offers: - Welcome bottle of Mezcal in suite - 50USD Spa Credit per adult per night - 100 USD Romantic experiences per stay - Amenities for children on request and according to age - Connecting family rooms guaranteed ;
Ambassador Pool Suite Ocean View. Featuring ocean views from a private terrace with plunge pool. Jacuzzi is provided as well. This room includes: - Welcome bottle of Mezcal in suite - USD 50 Spa Credit per adult per night - USD 100 Romantic experiences per stay ;
Grand Class Suite Ocean Front. This suite has air conditioning. 1,377-sq. ft. 127 m suites. You’ll enjoy absolute privacy and amazement at the beauty of the Riviera Maya from your terrace and private plunge pool overlooking the Mexican Caribbean. At the end of your day, rest in the softness of your comforters and goose down pillows Children are allowed in this room. ;
Ambassador Suite Ocean View. Featuring a terrace with the Caribbean Sea. This room includes: - Welcome bottle of Mezcal in suite - USD 50 Spa Credit per adult per night - USD 100 Romantic experiences per stay ;
Ambassador Two Bedroom Family Suite Ocean View. The spacious family room features air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 3 beds.
Smoke alarms
Public Bath
Grocery deliveries
Daily housekeeping
Pool bar
Laundryadditional charge
Billiards
Massageadditional charge
Bike tours
Snack bar
Tour desk
Room service
Parking on site
Hiking
Kids' outdoor play equipment
Saunaadditional charge
Cycling
CCTV in common areas
Airport shuttle (additional charge)
Property is cleaned by professional cleaning companies
Linens, towels and laundry washed in accordance with local authority guidelines
Access to health care professionals
Sun loungers or beach chairs
Cashless payment available
Babysitting/child servicesadditional charge
Face masks for guests available
Kid-friendly buffet
Soundproof rooms
Air conditioning
Outdoor pool (all year)
Picnic area
Free parking
Use of cleaning chemicals that are effective against Coronavirus
Walking tours
Entertainment staff
Massage chair
Indoor play area
Cooking classadditional charge
Mobile app for room service
Body treatments
Coffee house on site
Themed dinner nights
Key access
Internet services
Private beach area
Physical distancing rules followed
Valet parking
Airport drop offadditional charge
Guest accommodation is disinfected between stays
Car hire
Wheelchair accessible
Spa and wellness centreadditional charge
Body wrap
Pedicure
Fax/photocopyingadditional charge
Concierge service
Family rooms
Airport shuttle
Mini golf
Physical distancing in dining areas
Outdoor pool
Kid meals
Food can be delivered to guest accommodation
Thermometers for guests provided by property
Garden
Beachfront
Nightclub/DJ
Outdoor furniture
Currency exchange
Infinity pool
Golf course (within 3 km)additional charge
Pool with view
Delivered food is securely covered
Baby safety gates
Games room
Special diet menus (on request)
Strollers
All plates, cutlery, glasses and other tableware have been sanitized
Spa lounge/relaxation area
Movie nightsadditional charge
Spa/wellness packages
Beach
Allergy-free room
Bar
Tour or class about local culture
Wine/champagne
24-hour security
Security alarm
Karaoke
Guest accommodation sealed after cleaning
ATM/cash machine on site
Evening entertainment
Fitness/spa locker rooms
WiFi
Fire extinguishers
Dry cleaningadditional charge
Invoice provided
Free WiFi
Aerobics
Yoga classes
Staff follow all safety protocols as directed by local authorities
Manicure
Airport pick upadditional charge
Kids' club
Fitness centre
Toilet with grab rails
Parking
Key card access
Terrace
Barber/beauty shop
Hand sanitizer in guest accommodation and key areas
24-hour front desk
Board games/puzzles
Personal trainer
Non-smoking rooms
Sun terrace
Kids' pool
Table tennis
Hair cut
Facilities for disabled guests
Children's playground
Steam room
Restaurant
Shared stationery such as printed menus, magazines, pens, and paper removed
Meeting/banquet facilitiesadditional charge
Live sport events (broadcast)
Fruits
Fitness
Breakfast in the room
Breakfast takeaway containers
Fitness classes
Contactless check-in/check-out
Luggage storage
Beauty Services
Lift
Business centreadditional charge
Screens or physical barriers placed between staff and guests in appropriate areas
Spa facilities
Swimming pool
Shuttle service (additional charge)
Facial treatments
Safety deposit box
Shuttle service
First aid kit available
Chapel/shrine
Sun umbrellas
Water sport facilities on site
Process in place to check health of guests
Live music/performance
Trouser pressadditional charge
Ironing service
