Heaven Hotel - Playa del Carmen
Let Mexico enchant you with its breathtaking diversity—wander through ancient temples at Chichen Itza, relax on white-sand beaches in Tulum, dive into magical cenotes, and explore the colorful streets of Oaxaca and Guanajuato. From the vibrant nightlife of Cancun to the serenity of Isla Holbox, every moment is a new discovery. Whether you crave culture, nature, or luxury, Mexico has it all. Don’t wait—book your unforgettable escape to this fascinating destination today!
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Heaven Hotel
Playa del Carmen Av. Xcalacoco Manzana 022 Lote 55-1 Predio los Matorrales
No. of rooms
20
WiFi
Pool
Parking
We speak
9.1/10
No. of rooms
20
WiFi
Pool
Parking
We speak
9.1/10
Located just 1.8 km from Playa del Carmen Beach, Heaven Hotel features accommodation in Playa del Carmen with access to an outdoor swimming pool, a garden, as well as a 24-hour front desk. There is a private entrance at the aparthotel for the convenience of those who stay. The aparthotel provides rooms with air conditioning, free private parking and free WiFi.
The aparthotel provides guests with a terrace, pool views, a seating area, satellite flat-screen TV, a fully equipped kitchen with a microwave and a fridge, and a private bathroom with bath and a hair dryer. Units include a balcony featuring outdoor furniture. At the aparthotel,units have bed linen and towels.
Kids pool is also available for guests at the aparthotel.
ADO International Bus Station is 8.3 km from Heaven Hotel, while Playa del Carmen Maritime Terminal is 9 km away. Cozumel International Airport is 41 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
This property will not accommodate hen, stag or similar parties.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Two-Bedroom Apartment. Featuring a private entrance, this air-conditioned apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The spacious apartment provides a washing machine, a tea and coffee maker, a seating area, a flat-screen TV with cable channels, as well as pool views. The unit offers 3 beds. ;
Two-Bedroom Apartment. Featuring a private entrance, this air-conditioned apartment is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. The kitchen is fitted with a refrigerator, kitchenware and a microwave. The spacious apartment offers a flat-screen TV with cable channels, a washing machine, a tea and coffee maker, a seating area as well as pool views. The unit offers 2 beds.
License number: IHE161107AW3
Smoke alarms
CCTV in common areas
Food can be delivered to guest accommodation
Physical distancing in dining areas
Picnic area
Laundryadditional charge
Shallow end
Parking
Linens, towels and laundry washed in accordance with local authority guidelines
24-hour security
Guests have the option to cancel any cleaning services for their accommodation during their stay
Security alarm
First aid kit available
Key card access
Family rooms
Sun terrace
Outdoor pool
Guest accommodation sealed after cleaning
Safety deposit box
Access to health care professionals
Staff follow all safety protocols as directed by local authorities
Non-smoking throughout
All plates, cutlery, glasses and other tableware have been sanitized
Air conditioning
CCTV outside property
Kids' pool
Free WiFi
Shared stationery such as printed menus, magazines, pens, and paper removed
Accessible parking
Private parking
Use of cleaning chemicals that are effective against Coronavirus
Invoice provided
Garden
Lift
Parking garage
Outdoor pool (all year)
Face masks for guests available
Trouser press
Concierge service
Hand sanitizer in guest accommodation and key areas
Cashless payment available
24-hour front desk
Guest accommodation is disinfected between stays
Delivered food is securely covered
Parking on site
Process in place to check health of guests
WiFi
Fire extinguishers
Terrace
Free parking
Swimming pool
Outdoor furniture
Internet services
Physical distancing rules followed
Non-smoking rooms
Daily housekeeping
